PIO Social Media Training

Episode 2: For Trust We Socialize

Posted by Dave Konig at 19 January, 2010, 4:30 am

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Mark Basnight of the Charlotte Fire Department joins us for the second episode of the PIOSocialMedaTraining.com podcast which is now available for your listening pleasure!

In our second audio podcast you can hear us discuss:

  • The view from the #SMR2009 Winner’s Circle with Charlotte Fire Department
        • How the contest gave Charlotte FD a vehicle to spotlight their Social Media efforts
        • How stakeholders in the day-to-day success of the Charlotte FD responded
        • Building trust and relationships is vital
        • For agencies looking to start in Social Media, start slow and experiment with personal accounts
  • The Social Media Response in Haiti
        • The first interview out of Haiti was via Skype which is the same service we use to record the podcast
        • The first video and images out of Haiti were via Twitter and Facebook
        • Fundraising efforts spread throughout Social Media in many forms
        • Social Media can be the source of unsubstantiated rumors
        • Agencies need to engage in Social Media and define themselves as trusted sources of information
        • Agencies engaged in Social Media have the power to stop the wheels of the rumor mill if established as trusted sources of information

Connect with Mark and The Charlotte Fire Department on Twitter and Facebook

Want to listen while you’re on the go?

Thanks for listening!

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About The Author

Dave Konig has authored 135 articles for PIOSocialMediaTraining.com

Dave has been involved in Social Media since 2005 through the current major services and some defunct ones as well. During this time he has been able to hone the craft by testing out the theories of others, creating his own philosophies, and gathering a better understanding of the mediums involved through networking and most importantly actual practice.
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Related posts:

  1. Episode 1: Drilling It Down In 2010
  2. Episode 3: In Your Facebook
  3. Episode 8: Social Media 4 ALL Responders
  4. Episode 7: Mobile Rulez
  5. Episode 5: Create and Click Responsibly

Category : Featured | Podcast

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