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We have a new episode of our bi-monthly podcast for your listening enjoyment. This time, Greg flies solo with guest Lauri Stevens (@lawscomm) discussing the dual roles of Law Enforcement in Social Media and helping departments make the experience better for their constituents with The Social Media In Law Enforcement (SMILE) Conference (@SMILEConference) April 7-9 in Washington DC.

In our third audio podcast you can hear us discuss:

• The SMILE Conference is broken down into two distinct themes on three days:
  • Wednesday is a hands-on day covering both the fundamentals of services such as Twitter and Facebook, but also expanding into more advanced third-party applications and other services such as LinkedIn.
  • Thursday covers reputation management, community building, and outreach.
  • Friday is dealing with investigative techniques using Social Media.
• It is important to plan and understand the goals you want to achieve in Social Media so that you have a direction to go.
• More and more individual law enforcement officers are partaking in Social Media as opposed to waiting for the official agency PIO.
• Using novel methods of connecting with the citizenry both utilizing Social Media and in the actual community is essential to success.
• We need to shine the spotlight on the successes of Law Enforcement in Social Media instead of focusing on failures.

You can visit Lauri‘s blog at Connected Cops and find out more about The SMILE Conference

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About the author

Dave Konig wrote 204 articles on this blog.

Dave has been involved in Social Media since 2005 through the current major services and some defunct ones as well. During this time he has been able to hone the craft by testing out the theories of others, creating his own philosophies, and gathering a better understanding of the mediums involved through networking and most importantly actual practice.

• Blog
• Twitter
• Facebook

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1. Episode 9: A Look At The Success Of #SM4R
2. Episode 5: Create and Click Responsibly
3. Episode 8: Social Media 4 ALL Responders
4. Episode 3: In Your Facebook
5. Episode 1: Drilling It Down In 2010