PIO Social Media Training

Social Media Tools for Intelligence Gathering #Screen

Posted by Greg Friese at 8 February, 2010, 12:18 pm

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Yesterday morning my Twitter stream lit up with breaking news reports of an explosion at a Power Plant under construction in Connecticut. In this short screen cast I show how a Google Search and Advanced Twitter Search can be used to gather real-time incident intelligence from people at or near the incident.

When initiating my search I made a critical error. See if you can catch it.

This technique could be useful to:

  • Hospitals preparing to receive casualties
  • Administrators trying to determine how many off-duty personnel to call in
  • Emergency management officials making decisions about opening a county or regional IC
  • Selecting which shelters to open or close

How else could you use Google search, Google Alerts, and Advanced Twitter Search for social media intelligence gathering?

About The Author

Greg Friese has authored 45 articles for PIOSocialMediaTraining.com

Greg Friese, MS, NREMT-P is an author, podcaster, blogger, and advocate for emergency response agencies to use social media before, during, and after any incident. Greg is the Director of Education for CentreLearn Solutions, LLC. He is also the co-host of the EMSEduCast podcast and is a paramedic for a 911 agency in northeast Wisconsin
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Related posts:

  1. Initiating Spontaneous Mass Gatherings with Social Media Tools
  2. 3 Free Tools For Measuring Twitter Success
  3. Episode 6: The Power Tools Of Emergency Notification
  4. Social Media Use by Emergency Response Organizations During #atlflood
  5. FAQ: Social Media Tool Descriptions

Category : Podcast | Screencast | Tutorials | Twitter

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5 Responses to “Social Media Tools for Intelligence Gathering #Screen”


DavidKonig February 8, 2010
Reply

Besides using both "Middleton" and "Middletown", I don't see a mistake.

I do however find it interesting that if you look at the results at 00:37 of the video, the bottom showing Tweet is from @USABreakingNews that is reiterating a news report from WFSB-TV of "More than 100 injured, 4 critically…" when according to the mayor's press conference there were 5 deaths and 12 injuries. That is a pretty big range difference from my perspective.

I think it is imperative for agencies to be a source of trusted information and not add to the rumor mill and speculation that often accompany these events. Great job illustrating how an Agency can gather geo-located information using the Social Media tools.