Social Media Tools for Intelligence Gathering #Screen

Posted by Greg Friese at 8 February, 2010, 12:18 pm

Yesterday morning my Twitter stream lit up with breaking news reports of an explosion at a Power Plant under construction in Connecticut. In this short screen cast I show how a Google Search and Advanced Twitter Search can be used to gather real-time incident intelligence from people at or near the incident.

When initiating my search I made a critical error. See if you can catch it.

This technique could be useful to:

  • Hospitals preparing to receive casualties
  • Administrators trying to determine how many off-duty personnel to call in
  • Emergency management officials making decisions about opening a county or regional IC
  • Selecting which shelters to open or close

How else could you use Google search, Google Alerts, and Advanced Twitter Search for social media intelligence gathering?

Related posts:

  1. Initiating Spontaneous Mass Gatherings with Social Media Tools
  2. 3 Free Tools For Measuring Twitter Success
  3. Social Media Use by Emergency Response Organizations During #atlflood
  4. FAQ: Social Media Tool Descriptions
  5. Trust and Authenticity in Social Media Messages

Category : Podcast | Screencast | Tutorials | Twitter

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5 Responses to “Social Media Tools for Intelligence Gathering #Screen”


DavidKonig February 8, 2010

Besides using both "Middleton" and "Middletown", I don't see a mistake.

I do however find it interesting that if you look at the results at 00:37 of the video, the bottom showing Tweet is from @USABreakingNews that is reiterating a news report from WFSB-TV of "More than 100 injured, 4 critically…" when according to the mayor's press conference there were 5 deaths and 12 injuries. That is a pretty big range difference from my perspective.

I think it is imperative for agencies to be a source of trusted information and not add to the rumor mill and speculation that often accompany these events. Great job illustrating how an Agency can gather geo-located information using the Social Media tools.