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Episode 5: Create and Click Responsibly
Posted by Dave Konig at 3 March, 2010, 4:00 am
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We have a new episode of our bi-monthly podcast for your listening enjoyment! In our fifth lucky audio podcast you can hear us discuss:
- A Paramedic was terminated for creating an online animated video and sharing it on Facebook.
- Agencies, no matter the size, need to have a policy in place.
- Policies need to focus upon behaviors and not services. The fact Xtranormal was used for this video is a prime example of why policies need to be written that focus on behaviors.
- Education on the policy is critical and can easily be intertwined with customer service training.
- Responders need to create responsibly, "own your own words", and understand your actions may have unforeseen repercussions.
- Phishing attacks across social networks are a common occurrence that users can help curb.
- Phishing messages are usually generic and random.
- Phishing messages include a URL shortened link that when clicked will send you to a malicious site that will steal your user name and passwords for your accounts from your browser cookies.
- Click responsibly to avoid losing control of your account and potentially damaging your reputation.
Dave will be attending the EMS Today Conference on Friday March 5 in Baltimore, Maryland. If you're attending the conference you can connect with him in person by sending him a message via Twitter @DavidKonig and you can monitor the activity of other attendees through the hashtag #EMSToday
Want to listen while you're on the go?
Thanks for listening!



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